FAQ

Why does Econaki not ship to certain states?

Due to Econaki being a small business, it is harder for us to meet the tax requirements of all states, which is why we unfortunately cannot ship to

  • Hawaii
  • Kansas
  • Vermont

We hope to be able to ship to Kansas in the future when Econaki has grown larger.

Why should I trust Econaki?

Hello, I am Saran the founder of Econaki. As someone who does a lot of online shopping I am aware that it can be hard to find trustworthy shops. To ensure secure customer checkouts and high quality products I have done the following:

  • Our website is safe and secure which is evident by the “https” in our url.
  • We use Stripe as our online payment processor. Many websites and companies such as Spotify & Kickstarter use it as well. You can learn more about them here.
  • Every product in the Econaki shop either has a product certification, part of the fair trade movement, is made from recycled material, donates to charity or provides income to the disadvantaged.
  • I am a strong advocate for transparency in companies and so if you still are unsure about the information on our website or have any suggestions please email me at support@econaki.com

Where is Econaki based?

1 Scotts Road, #24-10 Shaw Centre, Singapore 228208

Contact Details

  • Email: support@econaki.com

Feel free to email me about business related discussions, suggestions, concerns or customer inquiries.

Credits for the symbols used by Econaki

  • ProSymbols
  • pejyt
  • wahab marhaban
  • Felix Brönnimann